What Our Customers Say About Us
Dear WhiteTeethWhiteningKits.co.uk, thank you for taking the time to read my letter. I wanted to take the opportunity to write and say thank you for the wonderful experience I have had with your website.
Often times, websites are simply retailers without a name or face, but I was pleasantly surprised at how personable you made my shopping experience. I visited your website on the recommendation of a friend, and as I read through the site, I read the various promises you make to your clients – about how effective your whitening products are, your free shipping offers, and the assistance your customer service reps offer. I’ll admit that I was a bit skeptical. I’ve read similar promises from other retail websites before – only to be disappointed with our business transactions. Haven’t we all experienced that at one point or another?
You came through on all each one of your promises – every last one. Being new to the world of teeth whitening, I was at a lost as to which product to choose, so I called the number on your website. A very nice lady, I believe her name was Sharron, answered the phone. She took the time to listen to my questions, and by asking a series of questions of her own, was able to make a series of recommendations just for me. I ended up ordering several different items, including your brand new whitening foam, but I never felt pressured to buy more than what I needed.
When I went to check out from your website, I was waiting to see just how much shipping would be. I know your site said that you offered free shipping anywhere in the UK, but a lot of times, retailers say they do, when in actuality, you have to purchase a specific amount before free shipping kicks in. Not so here! It was a pleasant surprise. My package arrived promptly three business days after I’d placed my order.
I suffer from sensitive gums and teeth, so I was worried about how my new whitening trays would affect my mouth. I’m so happy to report that, after following the instructions to the letter, I suffered no ill side effects. I began to see whiter teeth after just four treatments. It might sound silly, but I was absolutely giddy. See, I smoked a pack of cigarettes a day for nearly twenty years. Although it’s been several years since I quit, my teeth were heavily discolored. Now, my smile is just as brilliant as anyone else’s I see on the street. It honestly has done wonders for my self-confidence.
I sincerely hope that you will share my letter with others who might be on the fence about ordering from your website. I would strongly encourage them to do so. My only regret is that I did not discover WhiteTeethWhiteningKits.co.uk years sooner. You’re a lovely bunch, and please keep up the great work. In me, you have devoted customer for life.
I would like to say thank you Elisabeth for taking the time to give us your very generous feedback, Sharron Hunt